Proof & Trust
Real Cases: How We Resolved Sourcing Crises
Case A
European Buyer · Factory-Direct Pricing Transformation
Background
Dutch bulk buyer — Grade A pumpkin seed kernels, ~4 FCL/year. Sourced via a trading company at $3,100/MT for nearly 2 years.
What We Did
- Factory pricing audit: visited 4 producer-cooperatives in Bayannur
- Full landed cost breakdown — every figure verifiable
- Identified ~18% gap between trading company price and factory-direct
- Restructured to transparent commission model
Result
- Per-container cost reduced ~18% — saving ~$11,200/FCL
- Same quality grade & certifications — pricing now fully transparent
- 3rd year — 10 orders completed, full accounts access
Case B
Middle East Buyer · Sample Consistency Control
Background
UAE distributor — previous mixed nuts bulk order severely mismatched sample, 3-month return negotiation, loss $12,000.
What We Did
- Dual sample backup: client-approved sealed sample + factory reference
- 3-batch sampling: early / mid / post-production
- Parameter lock: moisture / particle size / color value in contract
- Loading video: client watches live, on-site comparison archived
Result
- Bulk goods 100% match sample
- Arrived 4 days early — caught Ramadan peak season
- First batch sold out, reorder $52,000 | saved 19% shipping
Proof & Trust
What Our Clients Say About Working With Us
In Action
See the Kay Team in Action
Sourcing Agent Experience
